Is your interface AI ready ?

Is your interface AI ready ?

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Is your interface AI ready ?

The perception of #AI has completely disrupted the way we look at any piece of Data today. While, the most popular consumer apps of the world #Uber, #Amazon and #Netflix offer an immersive interactive experience, where the end user can experience the power of #MachineLearning and #ArtificialIntelligence, the world of Enterprise Applications are still struggling with converting the linear life cycle of their data architecture to be AI ready.

Oonslaught of new technologies in real time rich data collection, using #sensors has further deepened the Enterprise woes. The technology experts are still focussed on how to shape and train Artificial Intelligence for Enterprises using these new form of multiple types of real time data. But the real challenge lies in how will these Enterprise AI applications be brought to the end user to interact with ?

In the era of #autonomous integrations, prescriptive #analytics and #workflow #automation, where #Bots are replacing employees, it becomes very important how an employee of an Enterprise interfaces and interacts with his system. We have seen the era of heavy weight ERPs give way to lighter, more unified and smarter cloud applications, like #MicrosoftDynamics, #SAPHANA, #OracleERPCloud etc. The transformation was just not the technology, but also the ease of usability of data across devices. Today when we are moving away from the rigid #CloudApplications space to a more fluid #CloudPlatform centric space, where the end user is offered a minimal coding or a #zerocoding platform to self #automate processes, plan #projects, delegate #tasks and complete daily work, with the help of a customized #ArtificialIntelligenceEngine, the #userinterface becomes a primary challenge.

The best of the technologies fail to take off, if the the #UI is not simplified and device specific. The standards of #UI and #UX set by the movers and shakers of the cloud application space like #Salesforce and #Slack never fully succeeded in 100% adoption of its Enterprise users, the likes of excel sheets, emails and #whatsapp still had a very thriving parallel existence. One of their biggest mistake was to try and convert the web application experience into a mobile application experience, without taking into consideration the difference of an #iOS & #Android OS from that of a web browser.

The old linear Web based design implemented across devices

#UserInterface Design as a solution has always taken a back seat compared to list of features any application has to offer. But today when access and development of technology has a very democratic approach, and almost all applications offer everything, what really differentiates is the #UserExperience impact. Is the User of the application able to increase her/his efficiency ? becomes the clear goal… and this is only possible if the user is able to adopt the application with an ease. Enterprises investing in new technologies have to keep in mind the ease of adoption.

At #GreneRobotics our approach has always been driven from the perspective of user adoption. #UI design and #UX impact plays a major role in all our development efforts. Our cutting edge applications has always incorporated the latest technologies, but with a goal of fast and 100% adoption. The team of #GreneRobotics is amongst the first to introduce #conversationalERP in the #telco industry. The #UI is designed in such a way that the end user is always guided by the #EnterpriseAI engine across all his #tasks. It is just not about a #virtualassistant #UI, where in the user is guided how to use the application or being responded to text based or voice based queries… like the #alexa or #siri, this #UI adopts a very fluidic design approach to incorporate simple and easy interpretations of live and prescriptive analytics based on user behaviour and data flows. #GreneRobotics success rates in adoption for all its products across industries has always been above 97% within first 45 days of implementation.

The new immersive AI interface of the next generation Enterprise Softwares

The future of efficient #AI implementation in any Enterprise will be solely dependent on how impactful the #UserInterface is. It is time to get your interface design #AI ready !

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Autonomous Defence Dome for Wide Aerial Protection

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Grene Robotics partnered with Cognizant for Telstra Innovation Hackathon 2019 #TIH2019

Grene Robotics partnered with Cognizant for Telstra Innovation Hackathon 2019 #TIH2019

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Grene Robotics partnered with Cognizant for Telstra Innovation Hackathon 2019 #TIH2019

Cognizant + Grene recently participated in the Telstra Innovation Hackathon #TIH2019 to address a pressing business challenge of Telstra.

Exemplary Teamwork, High Energy and Disruptive Thinking were the order of the day throughout the Hackathon.
Thanks #teamcognizant #telstra for the opportunity …. Looking forward to the journey ahead!

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Autonomous Defence Dome for Wide Aerial Protection

→ InsightsAutonomous Drone Defence Dome (AD3) A powerful Anti-Drone Dome that fortifies a large area / city against drones and drone swarms. C4ISRT platform A singular backbone that allows seamless connectivity and interoperability between diverse EM systems ranging...

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The AI & Robotics Transformation Engine

The AI & Robotics Transformation Engine

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The AI & Robotics Transformation Engine

From elastic infrastructure to application is a sequential journey for any enterprise.
In most cases using existing infrastructure might not serve the purpose of AI and robotics transformation.

Our AI platform has ready to use technologies in each of these 6 steps.

1. AI Cloud & Elastic Infrastructure

  • Associative Data Storage

  • Elastic Processing

  • Elastic Bandwidth

2. Resource management

  • Mobile Device Management

  • IOT Connected Assets

  • Existing System Integration APIs

3. Workflow Automation

  • Dynamic Workflow Collaboration

  • Robotic Process Automation (RPA)

  • Intelligent Process Automation (IPA)

4. Conversational User Interface

  • Augmented Intelligence

  • Contextual Awareness

  • Knowledge Graphs

  • Virtual Assistants

  • VPA Speakers

5. Decision Automation

  • AutoML

  • Decision Intelligence

  • Explainable AI

6. Action Automation

  • Edge AI

  • Smart Robotics

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Autonomous Sales Management @ Vodafone Idea Ltd

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Autonomous Sales Management @ Vodafone Idea Ltd

The Evolution of Consumer Expectations

Amazon is arguably one of the most influential businesses on consumer behaviour. One of the most significant changes that Amazon has had on consumer expectations is related to the availability and shorter delivery time of products online. This, coupled with customer service that truly puts the customer first, has changed supply chain management significantly.
To satisfy such consumer expectations in the enterprise world, all enterprise resources need to be connected in real time, operate on a real time workflow and be managed by AI that can take smart decisions without human intervention.

Grene Robotics is working with India’s second largest tele communication service provider to complete an order process autonomously from PO to WO.

The order management process starts from when a customer places an order, to keeping track of that order until it is fulfilled.
 
The End Goals
  • Zero touch customer ordering and support 80% of customers

  • AI automated resource & workforce planning for order fulfilment

  • RPA enabled order processing for instant results

  • Customer app with a conversational interface to easy order tracking

  • 50% reduction in sales / account managers time

  • AI to respond to 80% of customer requests without human intervention

  • AI to predict the turn around time for any order with continues communication to all stakeholders

 The Key Stakeholders & Resources
  • The Customer
  • Sales / Account Manager Team
  • Feasibility / Inspection Team
  • Solution / Product Team
  • Order Processing Team
  • Accounting Team
  • Customer Service Team
The Challenges
  • No end to end visibility for order management
  • No follow up
  • No Real Time Updates
  • No Prediction on completion time
  • No statistics on turn around time
  • No real time visibility to the customer
  • No instant gratification to customer

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Autonomous Defence Dome for Wide Aerial Protection

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Autonomous Citizen Services @ 10+ Smart Cities

Autonomous Citizen Services @ 10+ Smart Cities

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Autonomous Citizen Services @ 10+ Smart Cities

Citizen services in the Modern Era

Whether renewing a driver’s license, receiving health and human services support, or engaging with elected representatives, citizens routinely interact with 20th-century systems with their government while benefitting from 21st-century systems in their everyday lives. When it comes to federal, state, or local government providing benefits and services to citizens, and enabling citizen participation in democracy, the citizen experience can often be underwhelming and frustrating.

This lack of modernity, coupled with broader trends of political distrust and apathy, can translate into low citizen satisfaction. Citizens are less satisfied with state services than with private-sector services, ranking government services below the much-maligned cable TV customer services.

Read more about role of AI in Citizen Services in this paper by Harvard Ash Center.

 

Grene Robotics is working with several smart cities to bring AI transformation into their citizen services systems using our Cloud Robotics Platform.

The End Goals
  • Multilingual conversational user interface for easy Citizen Adoption
  • AI to respond to 50% of citizen requests without human intervention
  • AI to bring in the right department to work with citizens till the service is concluded
  • AI to manage over all turn around time for any service offered to a citizen
The Autonomous Citizen Services Workflows
  • It starts from the citizen choosing a specific service from a smartphone, and ends at receiving the required answer, document or approval for the service requested.
The Key Stakeholders & Resources
  • The Citizen
  • The Mayors Office
  • Various State and Central Government Departments Existing Government Systems
The Challenges
  • No end to end visibility for city management
  • No follow up
  • No Real Time Updates
  • No Prediction on completion time
  • No statistics on turn around time
  • Too many queues and physical locations

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Autonomous Defence Dome for Wide Aerial Protection

→ InsightsAutonomous Drone Defence Dome (AD3) A powerful Anti-Drone Dome that fortifies a large area / city against drones and drone swarms. C4ISRT platform A singular backbone that allows seamless connectivity and interoperability between diverse EM systems ranging...

The Zero Touch Customer Experience using GreneOS

→ InsightsIts about time that enterprises are shifting from Sales to Customer Experience. There is a paradigm shift from physical to virtual - thanks to Covid19. Customer Expectation is changed forever Anywhere 24/7 Real Time Autonomous GreneOS it a ready AI platform...